Terms and Conditions

Last Updated: 21 November 2025

Welcome to RhynoFit. By accessing, browsing, or using this website or any services provided by RhynoFit (“we”, “our”, “us”), you agree to comply with the following Terms and Conditions. If you do not agree, please discontinue use of our website and services.

These Terms and Conditions apply to all online coaching services, fitness coaching, VO₂ Max testing, Resting Metabolic Rate testing, HYROX training, products, digital content, and consultations offered by RhynoFit in New Zealand.

1. Definitions

“Client”, “you”, “your” means any person who uses this website or purchases our services.
“Services” include fitness coaching, online coaching, performance testing, consultations, programs, and any related digital or physical services.
“Website” refers to https://rhynofitness.co.nz/ and all related pages.

2. Use of This Website

You agree to use this website for lawful purposes only. You must not:

Interfere with the website’s security.
Post or transmit harmful or offensive material.
Copy or reproduce website content without written permission.

We reserve the right to restrict or terminate access for any misuse.

3. Coaching and Training Services

RhynoFit provides fitness coaching and training programs based on professional expertise and available information at the time of consultation.

3.1 Client Responsibilities

You agree to:

Provide accurate and complete health and personal information.
Follow instructions and safety guidance provided by your coach.
Seek medical clearance when advised or when unsure about exercise risks.

3.2 Health Disclaimer

RhynoFit coaches are not medical practitioners.
All fitness training involves inherent risks.
You participate voluntarily and accept responsibility for your own health and safety.

We do not accept liability for injuries, medical complications, or health outcomes resulting from our programs unless caused by our proven negligence.

4. VO₂ Max Testing and Metabolic Testing

RhynoFit provides performance testing at approved facilities.
By booking a test, you confirm:

You understand the physical demands of testing.
You are medically fit to participate.
You will follow instructions from our staff at all times.

We reserve the right to refuse or stop a test if we believe it is unsafe to continue.

5. Online Coaching

Online coaching is delivered remotely through email, apps, or digital platforms.

You acknowledge that:

Results vary between individuals.
Your progress depends on consistency, effort, and adherence to your program.
Online coaching cannot monitor real-time risk during exercise.

RhynoFit is not responsible for injuries that occur while training unsupervised.

6. Payments and Billing

All prices are in New Zealand Dollars (NZD) unless stated otherwise.

6.1 Payment Terms

Payments must be made upfront unless a written arrangement is agreed.
Subscription or recurring services are billed according to the schedule shown at checkout.

6.2 Cancellations and Refunds

RhynoFit complies with the Consumer Guarantees Act (CGA).
Refunds are provided where required by law, including:

Services not provided with reasonable care and skill.
Services not delivered as agreed.

We do not provide refunds for:

Change of mind.
Failure to follow your program.
Missed sessions or appointments unless adequate notice is provided (24 hours).

For digitally delivered programs, refunds are not available once content has been accessed unless required by the CGA.

7. Booking Policy

7.1 Rescheduling

You may reschedule sessions with a minimum 24-hour notice.

7.2 No-Shows

Missed sessions without notice are deemed forfeited and are non-refundable.

8. Intellectual Property

All website content, branding, programs, images, and materials are the exclusive property of RhynoFit.
You may not copy, distribute, modify, or sell any content without written consent.

9. Privacy Policy

Your privacy is protected under the Privacy Act 2020.

We collect personal information such as:

Name
Contact details
Health information (with consent)
Performance data
Payment details

We use this information to deliver our services, personalise training programs, ensure safety, process payments, and communicate with you.

We do not sell or share your information with third parties except:

When required by New Zealand law.
To trusted service providers (e.g., payment processors).

See our full Privacy Policy for more detail.

10. Limitation of Liability

To the fullest extent permitted under New Zealand law:

RhynoFit is not liable for injuries, damages, or losses arising from your use of our services unless caused by our proven negligence.
We are not responsible for indirect or consequential losses including lost income or expected results.
Fitness outcomes cannot be guaranteed.

Your legal rights under the Consumer Guarantees Act (CGA) remain protected.

11. Third-Party Links

This website may contain links to external websites.
RhynoFit is not responsible for the content, security, or accuracy of third-party websites.

12. Changes to Terms and Conditions

We may update these Terms from time to time.
Continued use of our website and services indicates acceptance of the updated Terms.

13. Governing Law

These Terms and Conditions are governed by the laws of New Zealand.
Any disputes will be resolved through the New Zealand legal system.

14. Contact Information

If you have questions about these Terms and Conditions, please contact us:

RhynoFit
Email: rhynofit.pt@gmail.com
Website: https://rhynofitness.co.nz/
Instagram: @rhyno.fitness
Phone/WhatsApp: +64 22 534 0752