RhynoFit Terms and Conditions

Welcome to RhynoFit. By accessing our website, purchasing an online coaching plan, or booking a session at our facility in Hamilton, New Zealand, you agree to comply with this terms and conditions agreement. These terms govern the relationship between RhynoFit and all clients, website users, and athletes utilizing our coaching and testing services.

Scope of Our Terms and Conditions

This terms and conditions document applies to all digital platforms, remote coaching software, and physical services provided by RhynoFit. Our services include 1-on-1 personal training ($85/session), VO2 Max Testing ($160), Resting Metabolic Rate (RMR) Testing ($130), HYROX preparation ($25/week), and custom online coaching ($40/week)[cite: 1, 2].

Please review our corresponding policy documents alongside this guide: our Privacy Policy, Cookie Policy, and Cancellation and Refund Policy[cite: 1].

Service Bookings and Facility Rules

RhynoFit operates our private athletic facility located at 25A Horne Street, Hamilton Central, Hamilton 3204[cite: 1]. All in-person appointments, testing assessments, and personal training sessions operate strictly by appointment only[cite: 1].

To ensure a safe and productive training environment, all clients must adhere to facility safety rules under our terms and conditions:

  • Appointment Punctuality: Clients are expected to arrive on time for scheduled bookings[cite: 1]. Late arrivals will result in a shortened session to prevent delaying subsequent bookings[cite: 1].
  • Facility Conduct: Respectful behavior toward coaches, lead trainer Rhyno, Dr. Clarese, and fellow athletes is required at all times[cite: 1, 2].
  • Health Clearance: You must inform your coach of any pre-existing injuries, medical conditions, or changes to your health prior to participating in high-intensity exercise or metabolic assessments[cite: 1].

Online Coaching Subscriptions & Digital Access

Clients enrolling in our remote coaching or HYROX performance programs receive digital delivery through third-party platforms such as the Fitr application[cite: 1]. Under our terms and conditions, the following subscription rules apply:

  • No Lock-In Contracts: Online coaching subscriptions operate on a weekly recurring basis with no long-term locked-in contracts[cite: 1].
  • Subscription Management: You may cancel recurring weekly billing at any time by issuing written notice prior to your next automated billing cycle[cite: 1].
  • Account Usage: Access to training programs, video libraries, and app communications is strictly non-transferable and restricted to the registered individual[cite: 1].

Payment Terms, Fees, and Rescheduling Policy

All service payments are processed securely via third-party billing processors such as Stripe[cite: 1]. Prices are listed in New Zealand Dollars (NZD) and are subject to change with advance written notice[cite: 1].

Our financial and booking terms follow strict operational guidelines outlined in our terms and conditions:

  • Non-Refundable Payments: Payments processed through Stripe or third-party gateways are non-refundable for change of mind or personal schedule changes[cite: 1].
  • Session Credits & Rescheduling: In-person bookings cancelled with at least 24 hours’ notice will have payments converted into client credits or rescheduled without penalty[cite: 1]. Cancellations under 24 hours or no-shows forfeit session fees[cite: 1].
  • Credit Application: Client credits can be applied to any RhynoFit service, including VO2 Max Testing or our Online Personal Trainer NZ program[cite: 1, 2].

Intellectual Property Rights

All content published on the RhynoFit website and delivered inside our coaching portals—including custom training templates, e-books, training zone calculations, graphics, text, and logos—is the exclusive intellectual property of RhynoFit[cite: 1]. Content is protected under New Zealand copyright and trademark legislation[cite: 1]. Users may not reproduce, redistribute, sell, or modify any training assets without explicit written permission.

Limitation of Liability & New Zealand Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New Zealand[cite: 1]. Any disputes arising under these terms shall fall under the exclusive jurisdiction of the New Zealand courts[cite: 1].

Nothing in these terms limits or restricts consumer rights guaranteed under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986[cite: 1]. However, to the extent permitted by law, RhynoFit is not liable for indirect, incidental, or consequential damages resulting from website use, facility usage, or remote training execution[cite: 1].

Questions Regarding Our Terms?

If you have questions or require clarification regarding these terms and conditions, please reach out to our administration team directly[cite: 1]: